Welcome to the Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

PLEASE NOTE: We are a small company and our support staff works at night. We try to get you a response to your question within 24 business hours. (that means if you submit on Friday, we respond by Monday). Making sure your system is functioning properly is VERY important to us and we will do everything we can to make it right.

Please try to give us as much information as possible about the issue so that we can address it the first time and don't have to send a message back to clarify the question. Thank you for your patience and support.

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Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.

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We provide archives and history of all your current and past support requests complete with responses.

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